Returns will be accepted within 30 days of the order date, and are subject to a 30% restocking charge. Before returning a product, you must call or e-mail for a Return Authorization Number. The return authorization number must be printed on the outside of the box.
Returns are for store credit only.
A copy of the original invoice must be included with a note describing the reason for the return. All returns must be shipped freight prepaid. COD or freight collect returns will not be accepted. Return the item in its original packaging with all instructions, warranty cards, and any attachments. All parts must be complete, uninstalled, and undamaged. Disassembled, damaged, previously installed, and custom parts cannot be returned.
Returns are not allowed for parts fitted on the tractor and then returned. Especially for Fuel injection pumps, Hydraulic pumps and electrical items.
All items returned are subject to inspection for use and abuse before credits are issued
ITP Agri Solutions has no responsibility in the diagnosis or troubleshooting of a problem. The responsibility of ordering the correct part remains with the customer and his technician. All returns decisions will be made solely at the discretion of Itpagrisolutions.com.