Freight policy

ITP AGRI SOLUTIONS, Inc. will prepay freight on all shipments. Freight charges will be added to the customer's invoice. We pass along great savings on freight by utilizing the carriers that we have negotiated volume discounts with.

Damaged Shipments and Shortages

The customer is responsible for carefully examining all shipments before signing a bill of lading or delivery sheet. The customer must note all damages and shortages when signing. If the customer detects any damage or shortage in the shipment, this damage or shortage must be recorded on the bill of lading or the delivery sheet and the carrier's driver must sign and acknowledge this record. The customer must retain a copy of the signed bill of lading or delivery sheet and initiate a claim with the carrier at once.

Any damages or shortages of goods delivered after the bill of lading or deliver sheet has been signed (acknowledging to the transportation company that the goods were delivered in good condition) cannot be accepted for a claim at a later date.

The customer must retain any cartons, packages, or related data until inspection has been made by the carrier. Any claims involving concealed damage or shortage or a wrong part received that are not reported within 30 days of the invoice that will not be honoured by ITP AGRI SOLUTIONS.

All shipping charges displayed on this site are estimated.  Actual charges cannot be determined until the full order is packed and weighed.  The holder of the offered credit card (Cardholder) will be billed shipping charges at the actual posted rates of the carrier specified and not at the sites estimated cost.  Some large items must be sent by motor freight and will be billed at actual cost from the carrier, and not at the sites estimated cost. Please note that all shipping promotions are valid in the continental U.S. only.

We typically ship UPS or USPS depending on the best transit time to your area. If parts ordered are oversize or overweight, additional freight costs may be incurred. In this rare case you will be contacted for approval before order completion.